Digital-First Support
Browse our documentation, ask about a DeskGo workflow, request a demo, or send a support message with the context our team needs.
Send a Message
Fill out the form below and the right department will get back to you shortly.
Support details
"Support hours: configured support hours. We route each request to the right team from your admin-managed contact settings."
Support scope and response commitments depend on the configured channel and applicable DeskGo terms.
Service Status Information
Service status
For a current incident or account-specific service question, contact DeskGo with the affected workflow and approximate time.
Contact DeskGoCommunity Forum
Join HR professionals discussing best practices and custom configurations.
Frequently Asked Questions
How do I access live chat?
Live chat is available for active users through the configured support channel.
Can I talk to a human for sales?
Yes. Select "Sales" in the inquiry form and include your company size, required workflows, and preferred contact details. The DeskGo team will review the request and respond through the configured support channel.
What is the best way to report a bug?
Please use the Support ticket form and include screenshots or Loom recordings of the issue for the fastest resolution.
Do you provide on-site training?
We prioritize digital onboarding for efficiency, but customized virtual training sessions are available for Enterprise teams.