People operations

Attendance Management

Configure work calendars, shifts, locations, attendance records, corrections, approvals, and attendance reporting.

DeskGo product guideNo API setup required

What this service does

DeskGo attendance follows the work calendar and rules configured by the company. Accurate timezone, working days, weekly days off, holidays, shifts, and approval ownership are more important than relying on an assumed default policy.

Start with the workflow you need. DeskGo is modular, so a company can enable this service without being required to use every other DeskGo module.

Who it is for

Office, hybrid, field, shift-based, and multi-branch teams that need an explicit attendance process.

Recommended setup

  1. Set timezone and work calendar

    Configure the company timezone, working days, weekly days off, holidays, and special working dates.

  2. Configure shifts and locations

    Set shift timings, grace rules, locations, and the teams or employees who use each attendance rule.

  3. Choose attendance method

    Use the attendance method available to the company and confirm the device or location permissions it requires.

  4. Set correction ownership

    Define who reviews missed punches, corrections, leave, overtime, and attendance exceptions.

  5. Review before payroll

    Complete the attendance review for the relevant period before using attendance inputs for payroll or reports.

Main workflows

Attendance record

Review daily punches, shift status, location context, missing records, and exceptions.

Correction request

Route a correction or missed punch to the configured manager or administrator for review.

Calendar-driven automation

Attendance automation and daily reports use the configured company calendar and timezone.

Important controls

Explicit company work calendar

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Timezone and shift rules

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Location or device permissions

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Correction and approval ownership

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Frequently asked questions

Does DeskGo assume Sunday is a weekly day off?

No. The company must configure weekly days off and holidays in its Attendance Work Calendar.

Why does timezone matter?

Timezone affects the date and time assigned to punches, automation, reports, shifts, and attendance review.