DeskGo Documentation

Practical guides for setting up and running the DeskGo services your company needs—from workforce and attendance to bookings, CRM, WhatsApp, proposals, payments, reports, and Pilot.

Product guidesUpdated for current DeskGo workflows

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DeskGo services

Choose the guide for the service enabled in your company. Each page explains setup, daily workflows, controls, and common questions. No API setup is required for these product workflows.

Attendance & Team Ops

Configure working calendars, shifts, locations, attendance approvals, corrections, and daily team visibility.

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Workforce & Payroll

Set up employee records, salary cycles, deductions, payslips, approvals, and workforce administration in one controlled workspace.

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Bookings & Services

Publish services, configure availability, assign staff, collect booking details, and manage customer booking journeys.

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CRM & Customer Growth

Organize customer profiles, conversations, follow-ups, booking history, proposals, invoices, and relationship activity.

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WhatsApp Business & Automation

Connect WhatsApp Business communication with team inboxes, customers, bookings, follow-ups, notifications, and support workflows.

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Proposals, Invoices & Payments

Prepare proposals, track decisions, issue invoices, configure payment collection, and keep commercial activity connected to customers.

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Notifications & Business Alerts

Keep employees, managers, customers, and operators informed about bookings, payments, attendance, payroll, and business events.

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Inventory & Field Operations

Track items, stock movement, locations, field teams, service context, and operational handoffs in a connected workspace.

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Reports & Insights

Review payroll, attendance, bookings, customers, payments, proposals, messages, inventory, and operational activity.

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India Payroll & Compliance Scope

Understand the India-focused payroll inputs, review controls, and compliance boundaries that DeskGo currently documents.

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Multiple Company Workspaces

Plan separate company workspaces, payroll rules, attendance calendars, users, and reports for a group with more than one business entity.

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Integrations & API Scope

See which connected workflows are publicly documented and what must be confirmed before building an external integration.

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DeskGo Pilot

Use governed AI assistance inside selected DeskGo workflows for questions, summaries, drafts, classifications, and workflow guidance.

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Content, Documents & Administration

Manage company settings, reusable content, documents, access, billing, templates, and workspace controls.

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Operating principles

Configure the company first

Set timezone, work calendar, branches, roles, services, and approval owners before relying on automation or reports.

Enable only what you need

DeskGo is modular. Companies can start with selected services and expand as their operations grow.

Keep permissions deliberate

Give each role the access it needs and review ownership when teams, branches, or responsibilities change.

Review important decisions

Payroll, financial, employment, customer, and publication decisions remain subject to authorized human review.

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