DeskGo Pilot
Use governed AI assistance inside selected DeskGo workflows for questions, summaries, drafts, classifications, and workflow guidance.
What this service does
DeskGo Pilot is DeskGo's company assistant for authorized workspace users. It coordinates AI-enabled assistance inside selected product workflows according to the company's enabled services, permissions, language, usage controls, and review requirements.
Who it is for
Teams that want faster operational work while keeping company permissions, human approval, and service-specific controls in place.
Recommended setup
- Confirm service scope
A Super Admin should confirm which company workflows and Pilot capabilities are enabled for the workspace.
- Review user permissions
Check which roles can ask questions, draft replies, summarize records, create content, or request workflow suggestions.
- Define review points
Keep human approval for payroll, customer, financial, employment, sensitive, and publication decisions.
- Give useful context
Use clear questions and relevant company or workflow context so the assistant can produce a useful, reviewable result.
Main workflows
Internal assistance
Answer approved workspace questions, summarize information, and help users find the next operational step.
Content workflows
Support blog drafts, editing, SEO metadata, FAQs, translations, and structured content review where enabled.
Workflow guidance
Suggest replies, classifications, summaries, or plans while respecting the user's access and the company's controls.
Important controls
Super Admin-managed service scope
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Role, company, and workflow permissions
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Usage, evaluation, and feedback controls
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Human review for important decisions
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Frequently asked questions
Is Pilot a public chatbot or separate model product?
No. Pilot is DeskGo's governed company assistant inside selected DeskGo workflows. Availability depends on company configuration and permissions.
Can Pilot complete a payroll decision automatically?
Pilot can assist with approved tasks, but important payroll, financial, employment, customer, and publication decisions must be reviewed by an authorized person.