Integrations & API Scope
See which connected workflows are publicly documented and what must be confirmed before building an external integration.
What this service does
DeskGo connects selected product workflows through configured providers and company settings. This documentation describes the publicly supported product surface without implying an unpublished REST API, webhook contract, bank connector, or accounting integration.
Who it is for
Teams evaluating WhatsApp Business, payment, data-import, or future integration requirements before onboarding.
Recommended setup
- Identify the workflow
Describe the exact business event, source system, destination, data fields, owner, and failure-handling requirement before requesting an integration.
- Use supported configuration
Configure the DeskGo workflow and provider connection available for the selected service, such as WhatsApp Business or payment collection where enabled.
- Protect access
Keep provider ownership, credentials, permissions, customer consent, and company data boundaries under an authorized administrator.
- Confirm external contracts
Request current API, webhook, import, export, device, or accounting-integration documentation from DeskGo before engineering against it.
Main workflows
Workspace access
Use cloud browser access to the DeskGo workspaces authorized for the company and user.
WhatsApp Business
Connect WhatsApp Business and use team workflows where the company has enabled and authorized the service.
Payment collection
Use configured payment collection and Razorpay-related flows where they are enabled for the company.
Company-controlled data
Use available imports, exports, reports, and documents while keeping ownership and access within the company workflow.
Integration review
Review integration requirements and current technical scope before implementation against an external system.
Important controls
No public REST API contract is claimed here
Review this control during setup and whenever the company changes its workflow or team responsibilities.
No bank or accounting integration is claimed without current product scope
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Provider credentials remain company-controlled
Review this control during setup and whenever the company changes its workflow or team responsibilities.
External integrations require an authorized technical review
Review this control during setup and whenever the company changes its workflow or team responsibilities.
Frequently asked questions
Can I build against a public DeskGo REST API today?
Do not assume that. A public API contract is not documented on this page; contact DeskGo for current availability and access requirements.
Does DeskGo support WhatsApp Business?
Yes, where the company connects an authorized WhatsApp Business workflow and enables the relevant services and permissions.
Does DeskGo support bank or accounting connectors?
Do not rely on a connector unless it is shown in the current product or written integration scope. Ask DeskGo before promising it to a customer.