Operations

Reports & Insights

Review payroll, attendance, bookings, customers, payments, proposals, messages, inventory, and operational activity.

DeskGo product guideNo API setup required

What this service does

DeskGo reports turn workflow records into a review surface for authorized users. Use reports to find exceptions, understand performance, reconcile activity, and make decisions from the same operational data the team uses every day.

Start with the workflow you need. DeskGo is modular, so a company can enable this service without being required to use every other DeskGo module.

Who it is for

Owners, administrators, managers, accountants, and operations leads who need consistent review across teams and services.

Recommended setup

  1. Define review questions

    Start with the decisions the company needs to make, such as attendance exceptions, payroll readiness, booking demand, or payment follow-up.

  2. Confirm data ownership

    Ensure employees, customers, bookings, transactions, and commercial records have consistent owners and statuses.

  3. Set reporting periods

    Use the correct company timezone, date range, branch, team, service, and status filters for each review.

  4. Create a review rhythm

    Decide which reports are checked daily, weekly, monthly, and before important approvals or payroll actions.

Main workflows

Exception review

Find missing punches, pending approvals, failed notifications, unpaid invoices, and unresolved operational items.

Period review

Compare activity and outcomes across a consistent reporting period, team, branch, or service.

Decision support

Use the report as evidence while keeping final payroll, financial, employment, and customer decisions with authorized people.

Important controls

Role and company scope

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Timezone-aware date filters

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Branch, team, service, and status filters

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Human review before consequential decisions

Review this control during setup and whenever the company changes its workflow or team responsibilities.

Frequently asked questions

Can every user see every report?

No. Report access should follow the user's company role, service permissions, and the scope configured by authorized administrators.

What should be the source of truth?

Use the underlying DeskGo workflow record as the source of truth and treat summaries as a review aid, not an automatic decision.