1. Introduction
Welcome to deskgo. This Privacy Policy describes how we process personal information in connection with our software solutions, website, and related services.
DeskGo generally processes employee, customer, payroll, and operational information on a company's instructions. DeskGo may act as a controller for account, billing, support, and website information. The applicable company agreement and law determine the responsibilities for each workflow.
2. Data Collection
| Category | Data Types Collected |
|---|---|
| Identity & Employment | Name, contact details, role, department, joining information, manager, location, and employment records provided by the company. |
| Financial & Tax | Salary details, earnings, deductions, bank or payment details where configured, and payslip or payroll records. |
| Attendance & Location | Punches, shifts, work-calendar context, correction records, and location or GPS information only when the company enables and the workflow requires it. |
| Technical & Communication | IP address, session and device information, notification activity, customer or booking context, and support messages submitted to DeskGo. |
3. Data Collection Methods
Direct Collection
Information you or your employer provide via web forms, document uploads, or account setup.
Automated Systems
Server logs and necessary cookies used for secure access, request protection, and privacy preferences.
Third Parties
Data from benefit providers, tax authorities, and integrated software partners.
4. Legal Bases for Processing
Service and account operations
We process information needed to create accounts, operate the selected DeskGo services, provide support, secure access, and manage billing where applicable.
Company instructions and legal obligations
For company-managed records, the customer decides the business purpose and retention rules, subject to applicable employment, tax, privacy, and other legal obligations.
Consent for optional cookies
Optional analytics or marketing technologies are used only according to the choices made in the DeskGo cookie preferences.
5. How We Use Your Data
Payroll & Tax
Organizing salary inputs, deductions, attendance context, payslips, approvals, and payroll reports where the company enables those workflows.
Legal Compliance
Supporting company records and review processes. DeskGo does not replace the company's responsibility for statutory or professional advice.
6. Security Infrastructure
Secure production transport
Public production traffic is served over HTTPS. Access to authenticated workflows is handled through server-side authorization.
Company-scoped access
DeskGo uses role and company boundaries so users can work only within the services and records allowed by their account configuration.
Reviewable workflows
Approvals, corrections, administrative activity, and important operational actions remain reviewable where the relevant workflow provides those records.
Shared responsibility
Companies control users, permissions, devices, and configuration while DeskGo maintains the hosted application and its operational safeguards.
7. Data Retention Schedules
We retain personal information for as long as needed to provide services:
- Business records:Kept for the period needed to provide the service, meet the company's instructions, and satisfy applicable obligations.
- Company data:The company remains responsible for its retention schedule and can request review or export through the available DeskGo workflow.
- Technical logs:Kept only as long as reasonably needed for security, troubleshooting, service operation, and legal obligations.
8. International Data Transfers
DeskGo and its hosting or service providers may process information in the locations required to operate the application. Data residency, subprocessors, and transfer commitments should be confirmed in the applicable company agreement or by contacting DeskGo before a sensitive workforce workflow is enabled.
10. Your Rights & How to Exercise Them
Access & Portability
Download a machine-readable copy of your data through your employee portal settings.
Correction
Submit an 'Information Update' request to your HR admin via the support center.
Right to be Forgotten
Request account deletion. *Note: Legal retention requirements for tax data may apply.*
Contact our Privacy Officer with a clear privacy or data-rights request. The response process and timing depend on the request, the requester, and applicable law.
Need a compliance briefing?
Our legal team can provide security whitepapers for enterprise stakeholders.