Shared team visibility
Bring business conversations, team support, media, and customer context into an organized workspace.
WhatsApp and automation
WhatsApp workflows for teams that need context, not chaos.
DeskGo helps businesses connect WhatsApp Business communication with team inboxes, customer profiles, bookings, follow-ups, notifications, and operational workflows.
Useful automation
Use configured rules and notifications for booking updates, follow-ups, internal alerts, and customer communication.
Communication with context
Connect conversations with CRM, services, bookings, proposals, and operational activity where enabled.
What you can manage
A practical workflow, not another disconnected tool.
- WhatsApp Business number connection
- Team inbox and customer chat handling
- Customer profiles and conversation history
- Booking and payment notifications
- CRM follow-ups and business messaging
- WhatsApp activity and delivery analytics
Frequently asked questions
Questions about WhatsApp Business automation.
What is WhatsApp Business automation?
WhatsApp Business automation uses configured rules, templates, events, and team workflows to send or organize business communication while keeping the right controls in place.
Can DeskGo connect WhatsApp with CRM?
DeskGo can connect WhatsApp Business communication with customer profiles, conversations, follow-ups, bookings, and CRM activity when the required configuration is enabled.
Can multiple team members manage chats?
DeskGo supports team inbox and shared communication workflows so authorized users can manage customer conversations according to company permissions.
Can WhatsApp send booking notifications?
Booking and operational notifications can use WhatsApp where the company has connected a supported number and enabled the relevant notification workflow.
Does DeskGo automatically send every message?
No. WhatsApp workflows follow configured rules, templates, permissions, provider status, and company settings. Human review can remain part of the process.
Can businesses review WhatsApp activity?
DeskGo supports WhatsApp activity and analytics views for authorized users where the connected account and service plan provide those features.
See how DeskGo fits your operation.
DeskGo is modular. Choose the workflows you need and add more as your company grows.